Image 2023 09 05 T13 59 28

Complex Care

Nurse led care delivered by highly trained and experienced staff

Complex Care

​MedGen Community Services are able to support with a wide range of complex care needs. If your care and support needs are not listed below please contact us to discuss you requirements.

Mobility issues

Assistance with mobility around your home and in the community. ​

Neurological conditions

Ventilatory support

Management of ventilators, tracheostomy care and oxygen therapy.

Spinal or brain injury

Supporting paraplegic and tetraplegic clients with spinal injuries and people with acquired or traumatic brain injuries.

Catheter, bowel & stoma care

​Our staff are trained and skilled to support and manage all continence requirements in a dignified way.

Specialist feeding support

  • Percutaneous endoscopic gastrostomy

  • Jejunostomy tube

  • Gastrojejunostomy

  • Button gastrostomy

  • Nasogastric tube feeding

Medication support

​Administration and management of medication via appropriate route such as oral or through specialist routes including PEG and inhalers.

We provide specialist training to all our staff to support all routes.

Sensory loss / impairment

Support to manage blindness and low vision, hearing loss and deafness, and sensory processing disorder.

British sign language, Makaton and other communication training available to all our staff.

Learning disabilities

  • Down syndrome

  • Autism

  • Aspergers

  • Dyspraxia

  • Williams syndrome

  • Rett syndrome

Behavioural issues

  • Attention deficit hyperactivity order

  • Conduct disorder

  • Oppositional defiant disorder

  • Intermittent explosive disorder

  • Obsessive-compulsive disorder


  • Alzheimers disease

  • Vascular dementia

  • Lewy body dementia

  • Alcohol related brain damage

  • Posterior Cortical Atrophy

  • Frontotemporal dementia

Mental health needs

  • Anxiety disorders

  • Dissociative disorders

  • Mood disorders

  • Trauma and stressor related disorders

  • Neuro-developmental disorders

  • Substance related and addictive disorders

Emotional needs

​We are able to support you and your loved ones through times of crisis, trauma or life changing events.

Palliative care

We offer Palliative care at home which is a compassionate care option to support you and your loved ones affected by terminal illness. We provide palliative care to allow you and your family to enjoy the time you have together whilst receiving personalised care and support.

End of life care

We offer end of life care at home providing dignity and comfort in a persons final days whilst offering compassion, support and empathy to their loved ones.

24 hour care

24 hour care is support that covers throughout the day and night so that you are never left without the support you need.

Our staff are to support you with daily living tasks such as personal care, medication administration, shopping, housework and pet care.